Access to the Divyastra Website and any purchase made through its online store shall be subject to the provisions set out in these Terms & Conditions. 

Your use of the Website, including viewing its collections or submitting an order, signifies that you have reviewed these Terms & Conditions and consent to comply with the provisions set out herein. 

1. About Divyastra

Divyastra is an online spiritual brand offering a curated collection of Rudraksha, natural crystals, gemstones, spiritual jewellery, malas, anklets, selenite charging plates, and spiritual combos.

Divyastra is a brand owned and operated by Astrovarya Creations Pvt Ltd. , a Private Limited registered under the applicable laws of India, having its registered or principal place of business at Priemer Nagar Aligarh . Where applicable, its registration details are U92009UP2025PTC220721 and 09ABECA4082C1ZW. In these Terms & Conditions, “Divyastra”, “we”, “us”, and “our” refer to this legal entity.

Our collections are inspired by traditional spiritual practices and are created using carefully selected natural materials. The products are intended to combine authenticity, quality, craftsmanship, and spiritual significance for everyday use.

Divyastra operates through its online platform. For assistance or enquiries, customers may contact Divyastra through the contact details provided on the website.

2. Products

Divyastra offers products across categories including:

* Rudraksha

* Rudraksha bracelets

* Crystal bracelets

* Gemstone bracelets

* Rudraksha malas

* Anklets

* Selenite plates

* Spiritual combos

Product descriptions, images, specifications, usage information, care instructions, and other relevant details are provided on the respective product pages. Customers should examine the applicable Product details, specifications, and accompanying information prior to confirming a purchase. 

3. Natural Materials and Product Variations

Several Divyastra products are made using natural Rudraksha beads, gemstones, crystals, and other natural materials.

Due to their natural formation, variations in colour, texture, pattern, appearance, and other natural characteristics may occur from one product to another.

Such variations are a natural characteristic of genuine stones and other natural materials and should not be considered unusual.

For example, Divyastra specifically notes that natural crystal bracelets may have slight variations in colour, texture, and patterns, and that prolonged exposure to direct sunlight may naturally affect the colour of certain crystals.

Product images are therefore intended to represent the product, and the actual product may have natural variations.

4. Product Information and Spiritual Significance

Divyastra's product descriptions include information relating to the traditional spiritual significance and beliefs associated with Rudraksha, crystals, gemstones, and other spiritual products.

References to prosperity, protection, confidence, emotional balance, positivity, abundance, mindfulness, spiritual growth, healing, or other benefits are presented in the context of traditional spiritual practices and beliefs.

Individual experiences may vary.

Divyastra's product pages expressly state, where applicable, that the spiritual significance and traditional benefits of Rudraksha are based on ancient scriptures and beliefs and that individual experiences may vary.

Customers should consider such information in the context in which it is presented on the relevant product page.

5. Product Usage

Each product page may provide specific recommendations relating to how to use or wear the product, including traditional practices, suggested days of use, meditation or prayer practices, and other usage guidance.

Customers should refer to the individual product page for product-specific instructions before use.

6. Product Care

Customers are advised to follow the care instructions provided for the respective product.

Depending on the product, care instructions may include avoiding contact with:

* Perfumes

* Harsh chemicals

Certain products may also require removal before bathing, swimming, exercising, or sleeping and should be stored in a clean, dry, or suitable place when not in use.

Failure to follow the care instructions may affect the appearance, finish, natural characteristics, or overall condition of the product.

7. Product Pricing

Product prices displayed on the Divyastra website are presented alongside the applicable sale price and, where applicable, the regular price and discount information.

Prices and promotional offers displayed on the website may vary from time to time.

Customers should review the price displayed on the relevant product page at the time of purchase.

8. Orders

Products displayed on the website may be purchased through the online store using the available Add to Cart and Buy Now options.

Customers are responsible for reviewing their selected products and the applicable order information before completing the purchase.

Product availability may vary. Where applicable, the website may display stock-related information on individual product pages.

9. Shipping and Delivery

Divyastra provides Pan-India delivery. The website also provides secure online payment options, easy returns, and dedicated customer support.

Orders are normally delivered within 3-5 business days from the date of order confirmation. This is an estimated delivery timeline and not a guaranteed delivery commitment. Actual delivery timelines may vary depending on the product, destination, logistics, public holidays, events beyond Divyastra's reasonable control, and other circumstances affecting delivery.

Customers are advised to provide accurate delivery information while placing an order.

10. Returns

Divyastra allows eligible purchases to be returned within 7 days, as indicated on the respective product pages.

The procedure, eligibility requirements, and applicable terms for a return are outlined in the Divyastra Return & Refund Policy and should be reviewed before submitting a return request.

Certain Products may have specific return requirements. Customers are advised to check the relevant Product and return information applicable to their purchase.

11. Duties and Taxes

As specified on the relevant Divyastra product pages, duties and taxes are non-refundable.

Customers are advised to take the applicable duties, taxes, and order-related charges into consideration before confirming their purchase.

12. Product Authenticity and Quality

Divyastra's collections are centred around authenticity, quality, and craftsmanship, with products featuring selected Rudraksha beads, natural gemstones, healing crystals, and other premium materials.

As many of these Products are derived from natural materials, their individual appearance may reflect naturally occurring characteristics. Customers should refer to the description and details provided for the specific Product when making a purchase decision.

13. Website Content

The Divyastra Website contains information relating to its Products and collections, including descriptions, traditional and spiritual associations, usage recommendations, care guidance, FAQs, customer feedback, and other relevant brand information.

Details relating to Products, collections, pricing, availability, imagery, and other Website content may be revised periodically.

The information displayed on the Website at the time an Order is placed should be considered when making a purchase.

14. Customer Reviews

Customer reviews and testimonials displayed on the Divyastra Website reflect the personal experiences and views shared by individual Customers.

These experiences are personal to the respective reviewers and should not be understood as an assurance that every Customer will have the same experience or outcome.

Experiences associated with spiritual Products may differ between individuals.

15. Intellectual Property

The Divyastra Website incorporates original materials associated with the brand and its Products, including photographs, Product descriptions, collection-related material, graphics, written content, and other Website resources.

These materials form part of Divyastra's online brand presence and are intended for use in connection with the Website.

Any reproduction, alteration, redistribution, copying, or commercial utilisation of such material without prior authorisation from Divyastra is prohibited.

16. Third-Party Services

Certain functions of the Divyastra online store may involve external platforms or service providers, including services associated with payment processing, delivery, and the operation of Website functionality.

The performance and availability of such services may be subject to the systems and operations of the respective third-party providers.

17. Website Availability

The Divyastra Website serves as the online platform through which its Products, collections, and related information are made available.

Product availability, pricing, collections, Website features, and other information may be changed or updated periodically.

The Website or certain portions of its content may also be temporarily unavailable when updates, maintenance, technical work, or other operational activities are being carried out.

18. Customer Responsibility

Customers are expected to:

* Examine the relevant Product details before confirming a purchase.

* Enter complete and accurate information for order and delivery purposes.

* Observe the usage guidance provided for the respective Product.

* Follow the care recommendations applicable to the Product.

* Familiarise themselves with the applicable return terms before requesting a return.

* Understand that references to Product benefits are presented within their stated traditional and spiritual context.

19. Changes to These Terms & Conditions

Divyastra may make changes to these Terms & Conditions when there are updates to its Website, Products, services, policies, or business operations.

Any revised provisions will be incorporated into this page and accompanied by the applicable update date.

Customers are advised to revisit this section periodically to remain informed about the current Terms & Conditions governing the Website.

 

20. Contact Us

For assistance or enquiries concerning Divyastra Products, Orders, returns, or matters relating to the Website, customers may reach us at:

Divyastra

Legal Entity Name: Astrovarya Creations Pvt Ltd.

Entity Type: Private Limited
Registered / Principal Business Address: Priemer Nagar Aligarh
Registration Number (if applicable): U92009UP2025PTC220721
GSTIN (if applicable): 09ABECA4082C1ZW

Website: https://www.thedivyastra.com

Email: connect@divyastra.com

Information relating to shipping, returns and refunds, frequently asked questions, and customer support can be accessed through the corresponding sections of the Divyastra Website.

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Divyastra

Rudraksha, Natural Crystals & Crystal Jewellery