FAQ
How long does shipping take?
Orders are processed within 3–5 business days. Once shipped, delivery timelines depend on your location but typically take 5–7 business days across India.
Do you offer free shipping?
Yes, we offer free shipping across India on all orders.
Can I cancel my order?
You can request a cancellation shortly after placing your order. However, once an order has been processed, packed, or dispatched, cancellation may not be possible.
What is your return policy?
We accept returns or exchanges within 7 days of delivery, provided the item is unused, unaltered, and in its original packaging.
How long does it take to receive a refund?
Approved refunds are processed to the original payment method within 7–10 business days, depending on your payment provider.
How can I contact customer support?
You can reach us anytime at support@thedivyastra.com. Our team will be happy to assist you.
